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Running DataCollect.sh fails with MegaRAID

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I need a solution

Acting on instructions from support, I'm attempting to run /opt/NBUAppliance/scripts/DataCollect.sh

 

This fails with the following error:

 

================================ERROR=============================================

 

MegaRAID_CLI Symlink does not exist or not a executable file,

please Check your system.

MegaRAID_CLI Symlink should be in the '/opt/MegaRAID/' directory and

it should point to either MegaCli64 or CmdTool2 depending on hardware.

 

==================================================================================

 

This is new install of a NetBackup 5220 appliance with one storageshelf. I updated the box to 2.5.2 a couple of weeks ago. The cache battery appears to have failed, hence the support case.

 

I've reverted the question to support, but I thought I'd ask here as well.


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