Hi All,
I am facing backup failure issue with multiple windows 2008 R2 servers which is failing with error 13.
Master server: HPUX, NBU version: 7.5.0.6
Media server: HPUX, NBU version: 7.5.0.6
Client server: windows 2008, NBU version 7.5.0.4
Storage destination: DDBoost
Issue details: If backups run without multi stream backups failing for servers with error 13, iam feeling strange that how it is possible, if backups run in multi streaming its completing successfully but when we run jobs without multi stream, jobs getting fail with error 13.
If we run job in multistream bpbkar log s writing , without multistream bpbkar is not writing single byte of data and also its stuck in connecting state.
Connectivity is working fine i have verified from master and media servers.
ping
Telnet
btestbpcd
bpclntcmd from client also fine.
Below is the job logs, kindly refer and suggest me if anything that can be done.
one more strange thing is if i run backups with prod IP jobs running fine in multistream and without multistream :)
04/22/2015 14:47:51 - estimated 0 kbytes needed
04/22/2015 14:47:51 - Info nbjm (pid=14586) resumed backup (backupid=xxxxxx) job for client A, policy yyyy, schedule Daily_Incremental on storage unit zzdd-stu-disk
04/22/2015 14:47:53 - started process bpbrm (pid=27195)
04/22/2015 14:47:54 - connecting
04/22/2015 14:47:58 - Info bpbrm (pid=27195) starting bpbkar on client
04/22/2015 14:47:58 - connected; connect time: 0:00:00
04/22/2015 14:52:58 - Error bpbrm (pid=27195) socket read failed: errno = 232 - Connection reset by peer
04/22/2015 14:52:59 - Info bpbkar (pid=0) done. status: 13: file read failed
04/22/2015 14:52:59 - end writing
file read failed (13)