Just attempted upgrading our 5230 appliance from 2.6.0.3 to 2.6.1.1 and after running for about 2 hrs or so, it failed with the following email:
Command install_NB_rpm failed to execute.
An UpgradeStatus command shows the following:
The software upgrade process failed. The appliance is rolling back to a pre-upgrade state using the Pre-upgrade checkpoint!
The following EEB's are installed on the appliance:
ET3592475-2.6.0.3-1
ET3538035-2.6.0.3-1
After some searching, I ran into another post on the forums indicating an upgrade failure with ET3592475-2.6.0.3-1 installed.
I have found the following article which indicates an updated version of this EEB.
It's a little unclear whether the new version ET3592475-2.6.0.3-2 actually resolves issues preventing the upgrade or not.
I have also opened a case with Symantec Support who have also indicated that a new version of the EEB may resolve the issue.
I'm actually very surprised more people haven't run into this yet.
